Refund policy

Last Updated: August 2026

At FABROi, we are committed to providing premium-quality fashion for men and kids. Every order is carefully inspected before shipment to ensure it meets our quality standards. If you're not completely satisfied with your purchase, we're here to help.

Returns & Exchanges

We accept returns and exchanges within 7 days from the date your order is delivered.

To qualify for a return or exchange, your item must:

• Be unused, unworn, and unwashed.
• Have all original tags attached.
• Be returned in its original packaging.
• Be free from stains, perfume, odors, or damage caused after delivery.

Size Exchange

If the size doesn't fit, you may request an exchange within 7 days, subject to product availability.

If your requested size is unavailable, we may offer store credit or another suitable solution.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Products purchased on clearance or final sale.
• Items damaged due to customer misuse.
• Products without original tags.
• Washed or worn garments.
• Customized or personalized products.

Damaged or Incorrect Orders

If you receive the wrong product or a damaged item, please contact us within 48 hours of delivery and provide clear photos of:

• The product
• Packaging
• Shipping label

After verification, we will arrange a replacement or refund.

Refund Process

Once your returned item has been inspected, we will notify you regarding the approval of your refund.

Approved refunds are processed within 5–7 business days.

Shipping charges are non-refundable unless the error was on our side.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

• Wrong item received
• Manufacturing defect
• Damaged product